Join the Little Fins Team…Apply Today!
We are family! We have fun, we learn, we grow as a team! We save lives!
Our Epic Story
At Little Fins Swim School, we don’t just teach swim lessons — we save lives. Every day we come to the pool with one mission: create a community where #nochilddrowns.
Drowning is the leading cause of death in children ages 1–4 and the second leading cause in children ages 1–14. What we do matters — and if you join our team, you’ll be part of this life-saving mission.
You can save lives too…become a Little Fins Team Member
Our Culture & Core Values
We believe in creating a culture where people love coming to work, feel valued, and get to be part of something bigger.
💙 Integrity First – We do the right thing, even when it’s hard.
💙 Follow Through & Over Deliver – We do what we say, then go above and beyond.
💙 People Over Profits – We prioritize our swimmers, families, and each other.
💙 Growth-Minded Grit – We stretch, learn, and lean into challenges.
💙 Lead With Love – We treat everyone with care, kindness, and respect.
💙 Fun Is Fundamental – We bring joy and positivity to everything we do.
💙 Own the Outcome – We take responsibility and find solutions.
💙 Think Bigger, Act Bolder – We don’t play small. We 10X our goals and actions.
Swim Instructor
Our instructors are the HEART of Little Fins, the face of our business, and the reason we have the best swim program in the region. They are passionate, energetic, caring, creative, and loving, along with being highly trained. Our instructors drive our core values, and lead the fight in “No Child Drowns.”
APPLY NOW
SWIM INSTRUCTOR DESCRIPTION AND RESPONSIBILITIES:
Location: Colorado Springs, CO
Employment Type: Part-Time (with options to grow to Full-Time)
Who We Are
At Little Fins Swim School, we do more than teach kids how to swim — we save lives. Our team is passionate about water safety, child development, and creating a positive, fun learning environment. We are a values-driven company that invests deeply in our people. If you’re looking for “just a job,” we’re not the place for you. If you’re looking for a mission, a team, and a culture you can grow in — welcome to Little Fins.
Our Culture & Core Values
We believe in building a team that lives out our values every day.
💙 Integrity First – We do the right thing, even when it’s hard.
💙 Follow Through & Over Deliver – We do what we say, then go above and beyond.
💙 People Over Profits – We prioritize our swimmers, families, and each other.
💙 Growth-Minded Grit – We stretch, learn, and lean into challenges.
💙 Lead With Love – We treat everyone with care, kindness, and respect.
💙 Fun Is Fundamental – We bring joy and positivity to everything we do.
💙 Own the Outcome – We take responsibility and find solutions.
💙 Think Bigger, Act Bolder – We don’t play small. We 10X our goals and actions.
We hire people who align with these values, and we provide extensive training and mentorship to help every instructor grow personally, professionally, and financially.
Duties & Responsibilities
As a Swim Instructor at Little Fins, you will:
Teach swim lessons to children of all ages and abilities using our proven teaching methods. You may become certified to teach adults as well.
Provide a safe, supportive, and fun learning environment.
Encourage and motivate swimmers while celebrating progress.
Build trust and strong communication with students and their families.
Maintain cleanliness and safety standards in and around the pool.
Collaborate with teammates and contribute to a positive team culture.
Participate in ongoing training, development, and staff meetings.
Demonstrate Little Fins’ core values in every lesson and interaction.
Requirements
Must be at least 16 years old.
A passion for working with children and a genuine desire to make a difference.
Alignment with Little Fins’ culture and core values (this is non-negotiable).
Positive, energetic personality with strong communication skills.
Comfort in the water (prior swim experience helpful but not required — we train you!). Must know HOW to swim.
Ability to work in the water for periods of 3-6 hours. Everyone starts at 4 hour in pool shifts.
Ability to work evenings and weekends (our busiest times).
Commitment to at least 6 months of employment. We know you will never want to leave, but if school/plans changes, we do require at least 6 months.
Reliable transportation to and from work.
Must pass background check and complete CPR/First Aid certification (we offer classes throughout the year, if not already certified).
Pay & Growth Opportunities
Training Pay: Minimum wage.
Starting Pay: $16/hour.
Advanced Instructors: $18–$22/hour (based on performance and certification).
Experienced/Lead/Elite Instructors: Up to $40-45/hour.
Opportunities to grow into Advanced Instructor, Pod Leader, Lead Instructor, Aqua Babies Specialist, BDC Specialist, and management roles.
Raises and advancement tied to performance, training completion, and leadership roles.
Why Work at Little Fins?
🌊 Training Investment – Paid, hands-on training and mentorship to make you confident and successful.
🌊 Personal, Professional, and Financial Growth – We believe in supporting your goals beyond the pool.
🌊 Team-Focused Environment – Work with people who truly care about kids, families, and each other.
🌊 Discounted Swim Lessons, Classes, and Parties – For you and your family.
🌊 Opportunities to Advance – Leadership, specialty training, and career growth pathways.
🌊 Work That Matters – Every lesson you teach can save a life.
👉 If our culture speaks to you, apply today. If not, that’s okay — but we’re only looking for people who are excited to live out our values and be part of a life-saving mission.
Admin Team Member
Our Admins are the soul behind what we do here at Little Fins. They are EXPERTS in customer care. Our Admins are the first point of contact for most customers, and they are champions of our program, instructors, and core values.
Administrative Specialist Job Description
The Admin Team will bridge the gap between what our customers need and what we’re delivering — helping us to not only meet but also exceed their expectations.
Our Admins are responsible for taking care of customers, and (if on deck) making sure the facility is in top condition. They must come to work ready to have fun and create the best environment for all customers. We are relying on their enthusiasm, empathy and creativity to create a magical experience, every time a family comes in contact with Little Fins.
The Administrative Specialist will work with management and support staff to assess and improve administrative processes and enhance efficiency.
Qualifications:
The Administrative Specialist will be great at communicating and highly organized.
The Administrative Specialist pays great attention to detail, making sure that every account and swimmer/family is well taken care of throughout their time at Little Fins.
The Administrative Specialist will be friendly, and outgoing, while also being flexible to our ever growing and changing business.
The Administrative Specialist will be responsible, trustworthy, punctual, and task-oriented, and willing to train and lead.
The Administrative Specialist will be excellent at sales, cultivating and procuring new customers.
Essential Functions:
Responsible for the day-to-day activities that keep the admin team running smoothly and efficiently.
Provides quality customer service to members, volunteers and participants by regularly interacting with parents and swimmers by getting to know names and families on a personal basis.
Answer phones, texts, voicemails, and emails during shifts.
Scheduling:
Looking ahead for conflicts/errors, and finding substitutes when needed.
Working with Customers to reschedule
Signing up free trials and New Customers
Billing:
Ensure all accounts are paid, and lessons are being charged.
Escalating major issues to the appropriate person when necessary.
Assists customers when it comes to minor billing matters. Escalating major issues, including audits to the Billing Specialist.
All staff are required to always have a positive attitude and give customers a GREAT experience at Little Fins! Speaking of Little Fins in a negative manner, on any medium (verbal, written, social media, etc.) will result in termination. Admins will report any negative staff to the General Manager.
Manage customer conversations across all our support channels (on deck, online, and via phone/text/email).
Answer customer inquiries and escalate complex issues to the appropriate person to ensure rapid support.
Proactively take steps to enhance the customer experience.
Share relevant customer feedback to help us improve our offerings.
Evaluate our customer support processes, devise improvements, measure results.
Report on key customer service metrics and identify noteworthy trends.
Attend regular leadership meetings.
Facilitate filling schedules - working with leadership team on customer acquisition and retention. Managing rollover, and filling gaps on the schedule.
Other duties as assigned: we are always growing and improving, and will evaluate this job description as needed, to include any other duties not specifically listed. Managers may ask additional duties to be completed during your shift.
When/If on deck, the Admin will have Facility Duties, including:
Unlock building and set-up for the day
Check chemicals and maintain pool cleanliness, reporting to Facility Specialists if there is an issue.
Keeping Bathrooms/Waiting Area Clean and Stocked
Overseeing the instructors in the pool, dividing ropes, and assigning pool side work
Incident Response: Serves as first level contact responding and documenting incidents which may occur, see Emergency Procedures and Crisis Management Action Plan.
Lock all doors/Turn out all lights
Required Skills:
Strong written and verbal communication skills.
Friendly and empathetic demeanor.
Exceptional problem-solving ability, backed by good judgment.
Ability to respond to customer questions using all platforms of communication.
Ability to collaborate across departments and teams.
Preferred/Bonus Skills:
Experience in a customer-facing role, preferably handling customer service, care, or success
Proficiency with customer service software - Pike13 and Google platforms
Excellent attention to detail
Ability to communicate in more than one language
Goal: The goal of this position is to enhance the customer experience, help the staff, and keep the facilities in top shape, and fill schedules. Admins are essential to improving the Little Fins customer experience and overall success of the business. The Administrative Specialist will ensure that the administrative processes of the business align with our goals and mission.
Pay: $15 to $20/hour, depending on experience, after training.
Company Perks & Benefits
✨ Personal Growth (PPF) – We support you in setting and achieving personal, professional, and financial goals.
✨ Discounted Swim Lessons, Classes, and Parties – for you and your family.
✨ Team-Focused Environment – Work with fun, engaged teammates who have your back.
✨ Benefits & Retirement Options – Because planning for the future matters.
✨ Continuous Professional Development – Ongoing training, certifications, and career advancement opportunities.
✨ Extracurricular Activities – From events to fundraisers, we make an impact beyond the pool.
✨ Always Having Fun! – Because saving lives and having fun go hand in hand.
THE LITTLE FINS MISSION
Mission Statement:
At Little Fins Swim School we lead the industry in water safety, drowning prevention, swimming skills, and developmental learning through water exposure. We provide high-quality, progressive swim lessons in a fun, safe, engaging environment.
Vision:
To create a community of water-safe children through collaborative and innovative instruction — developing strong, confident, resilient swimmers while fostering a culture of safety and love.
👉 You can save lives too. Apply today to become a Little Fins Team Member and start making waves with us!
